The success story of PPL Electric Utilities.
In a utility industry so focused on delivering results, it can often be difficult to see new ways to improve operations for itself. That is, unless you’re completely new to it and can see it from an outsider’s point of view. That was the approach John Adkisson, Manager of Transportation for PPL Electric Utilities, took. By not knowing what couldn’t be accomplished, there were no roadblocks to what could be achieved.